The Customer Care Team

Senior Protection was built with the same culture that has been instilled by Alarm Guard since the launch in 2003.

 ” Our program was built to offer peace of mind protection “

It all started in a small office in Toronto Ontario in 2003 and has fully grown into a nation wide security and protection company stretching across Canada.

Our small office is now headquarters to our Senior Protection customer care team, all our staff work hard and are dedicated to the level of customer service you can expect and deserve.

Meet Susan Tan, Our Regional Director. 

Susan has been an integral part of the Alarm Guard Security family for over 8 yrs.  Her reputation precedes her due to the highest level of customer service she has brought to our company. 

Her sincere desire to exceed our customer’s expectations is solely based on her true caring (nurturing) and listening to our clients needs. 

When Senior Protection was launched several years ago, Susan was a “no brainer” to help pioneer the success of what Senior Protection has accomplished thus far. 

She has helped many Canadian organizations and individuals partner with Senior protection to help spread safety and personal emergency response services across Canada. 

Don’t  be surprised if Susan Tan our regional director  picks up the phone and answers your call,  she enjoys chatting it up with customers and ensuring they are fully attended to.  

Susan, on behalf of Senior Protection, we thank you for your leadership and quality in all the work you do.